Last updated August 31, 2026

Privacy Policy

Information we collect

We may collect search terms, contact details, order and payment status, download activity, and ordinary technical logs needed to operate and secure the service. Payment-card information should be handled directly by the connected payment processor and not stored on this website.

How we use it

We use customer information to process requests, deliver purchases, provide support, prevent misuse, maintain records and improve the service.

No sale of customer information

HOA Records Direct does not sell customer contact, order or payment information. We do not provide customer activity to associations or unrelated records-management services. Information may be shared only with service providers needed to operate the business, when legally required, or in connection with a business transfer subject to appropriate safeguards.

Public-record information

Association names, recording references and recorded documents offered through the catalog come from public sources. Public-record content is distinct from private customer information submitted while using this site.

Contact

To ask about your information, email contact@hoarecordsdirect.com.